Communications Privacy Policy

BURNERPHONE, LLC

Effective Date: July 28, 2025

THIS COMMUNICATIONS PRIVACY POLICY IS AN EXTENSION TO THE MAIN PRIVACY POLICY LOCATED AT https://burnerphone.io/privacy

At BURNERPHONE, LLC, we are committed to protecting your privacy and providing secure communication services. This Communications Privacy Policy explains how we handle your information when you interact with our services, including receiving marketing emails and SMS communications related to our temporary phone number services.

SMS Messaging Opt-In Policy

By providing your mobile number and opting-in, you consent to receive SMS messages from BURNERPHONE, LLC related to the following topics:

“Account Notifications” – Important updates about your BurnerPhone account
“Service Alerts” – Technical updates, maintenance notices, and service status
“Security” – Account security notifications and verification codes
“Billing” – Payment reminders, subscription updates, and billing notifications
“Product Updates” – New features, improvements, and service announcements
“Promotions” – Special offers, discounts, and marketing communications

These may include informational messages, alerts, and updates specific to your account or services with us.

Important Note: These marketing SMS messages are separate from the temporary phone numbers provided by our BurnerPhone service. Marketing messages will be sent to your personal mobile number that you provide during account registration.

You can unsubscribe from marketing messages at any time by following the instructions in our messages, replying “STOP,” or contacting us directly at privacy@burnerphone.io. Please be aware that opting out of SMS notifications may impact your ability to receive certain service-related information from us.

SMS Messaging Opt-Out Policy

If you wish to stop receiving SMS messages from us, you have several options:

To Opt-Out:

Text “STOP” to any marketing message you receive
Reply “UNSUBSCRIBE” to any promotional SMS
Email us at privacy@burnerphone.io with “SMS OPT-OUT” in the subject line
Contact customer support at support@burnerphone.io
Update preferences in your BurnerPhone account settings

What Happens When You Opt-Out:

You will stop receiving marketing and promotional SMS messages
You may still receive essential account notifications and security alerts
Opting out will not affect your BurnerPhone temporary number services
You can re-subscribe at any time through your account settings

Note: Opting out of marketing SMS may limit your access to promotional offers and non-essential updates related to BURNERPHONE, LLC services. If you decide to re-subscribe, please contact us directly or follow the opt-in instructions provided in your account dashboard.

Privacy Policy for SMS Messaging

We respect your privacy and are committed to protecting your personal information. Here’s how we handle your SMS data:

Data Protection:

Your phone number and SMS preferences are securely stored using industry-standard encryption
SMS data is only used for the purposes you have consented to, as described above
We maintain separate databases for your personal contact information and your BurnerPhone service usage

Data Sharing:

We do NOT sell or share your personal phone number with third parties for their marketing purposes
We may share your information only with trusted service providers who help us deliver SMS messages securely and efficiently
We may disclose information when required by law or to protect our rights and the rights of our users

Message Frequency:

Marketing messages: Maximum 4 per month
Service notifications: As needed for account security and service delivery
Promotional offers: Occasional special announcements

Standard Rates:

Message and data rates may apply based on your mobile carrier plan
BurnerPhone does not charge additional fees for SMS notifications to your personal number

Distinction Between Services

Important Clarification:

Personal SMS notifications (covered by this policy) are sent to YOUR personal mobile number for account management
BurnerPhone temporary numbers are the disposable numbers you purchase through our service for your privacy needs
These are completely separate services with different privacy considerations

Contact Information

For questions about this Communications Privacy Policy or to manage your SMS preferences:

Email: privacy@burnerphone.io
Subject Line: SMS Communications Policy
Phone: [Customer Support Number]
Mail: BURNERPHONE, LLC, [Company Address]

Policy Updates

We may update this Communications Privacy Policy from time to time. We will notify you of any material changes by:

Sending you an email notification
Posting updates on our website
Providing notice through our service

Full Privacy Policy

For complete information about how we collect, use, and protect your information, please review our full Privacy Policy available at: https://burnerphone.io/privacy

Your privacy and communication preferences are important to us. We’re committed to transparency and giving you control over how we communicate with you.

Last Updated: July 28, 2025

Questions about SMS communications? Contact us at privacy@burnerphone.io